Have you ever met someone whom you just clicked? Someone who is so much like you that you really know what he was thinking? How would you feel comfortable with that person? Do you believe him? You probably have a very high relationship person.Rapport which means harmony between humans. When people share a great relationship, they speak the same language. When people do not have a good relationship, as if the person who spoke Greek and other people who speak Chinese. No general understanding.RAPPORT AND SELLINGSales studies showed that more than 90% of the selling process is based on having a good relationship with a prospect. You can have the best coverage for you and your clients may represent the most reputable company (s), however, if you do not have relationships, your prospects will find reasons to buy from agent.
We other common build relationships with people that are easy to us. It is very difficult to understand or comfort to those who are not like us. We regard them as strange. Others judge us based on how we see world.Before we can try to talk about how we can meet the needs of our prospective customers, we have to get him ready to listen to us . We do this by getting her to trust us - to develop rapport.BUILDING RAPPORTHow we build a relationship? Most independent insurance professionals we understand that the relationship is an important part of the sales process, so they are trying to build a relationship with their prospects before trying to "sell them." They is trying to develop a common bond through pleasantly quiet conversation. Unfortunately, only 7% of the words we use to communicate with others. However, 38% of the tone of voice and 55% of our physiology or body language communicated very effectively.One one of the most powerful ways we can build a relationship with physiology.
There is a strategy called mirror that allows us to build a very fast connection. What you do is mimic the physiology of another person or body movements. If the person is leaning on the chair, you lean. If someone crosses her legs, you cross your legs. If the individual sits forward, you sit forward. Your goal is to get your prospect to feel comfortable with you being there so that he is not open to what you say.Mirroring very smooth. Wait a few seconds before your body to match your prospects. Mirror is a continuous process and fluid so that your prospects move around, you keep changing your body movements remain in the relationship. A word of caution - do not reproduce. If your prospects scratches his nose, do not follow or he understands what you are doing and very MAKE SALESThe insulted.PRACTICE mirror technique takes practice to learn effectively. Try it with your family and friends so that it becomes a natural ability for you to use. Once you have become proficient in using this technique, your prospects are not aware of what you are doing. He just would not feel very comfortable with you because you're so much like him.Remember, 90% of the selling process is a relationship. Use instant rapport techniques and watch your closing ratio soar!
No comments:
Post a Comment